Dream reports and one-time services
If your report has not yet been delivered, you may request a full refund at any time. This includes work that is scheduled, in progress, or complete but has not yet been shared with you.
After your report is delivered, you have seven calendar days to request a full refund if you are not satisfied. No explanation is required.
Integration calls and appointments
You may reschedule a call with at least 24 hours’ notice. Calls canceled with less than 24 hours’ notice and missed appointments are nonrefundable. If The Cosmic Brief must cancel, you may choose a full refund or reschedule without additional cost.
Digital guides
Digital guides and downloadable educational products are nonrefundable after purchase.
Membership cancellation
You may cancel Dream Circle directly through your account without calling, emailing, or explaining why. Cancellation stops future renewals. Membership access continues through the end of the current paid billing period. Membership payments are not prorated or partially refunded for an unused portion of the month.
Pause before canceling
You may pause membership for one, two, or three months. No new membership charges or benefits apply during the pause. Existing records remain available, and you may resume early.
Choose what happens afterward
When cancellation takes effect, you may convert to a free account and keep previously purchased reports and connected submissions, or choose complete deletion of your account and stored information.
Permanent deletion
Permanent deletion is always available. Before deletion, you will receive a clear warning and an opportunity to download your records. Limited payment, tax, fraud-prevention, dispute, or legally required records may remain for the required period.
Duplicate or accidental charges
Duplicate and accidental charges will always be fully refunded. Contact The Cosmic Brief as soon as you notice the charge so it can be corrected.
Closed dates and timing
Holiday, closure, and high-demand dates will appear before purchase. Report turnaround begins after the complete submission is received, not at checkout. A closure notice will explain when delivery resumes.
Questions
Send billing or cancellation questions to help@thecosmicbrief.info. Please do not include private dream details in email.